Keep your user ID and password in a good manner
IDB will never request or ask for your password via email. Please be vigilant of any
possible illegal behavior to defraud you of your userID (or your bank card number used
for enrollment) and password by email, letter, telephone, or SMS. If you have a
question on, please contact us immediately by calling the customer service hotline or
the interactive letter service provided by our Internet banking system.
Please do not write down your username and password on paper. Do not divulge your
username and password to anyone nor accept suggestions for your username/password
combination from other parties.
Points for attention in operation of Internet banking
When you login to online banking, please examine carefully the Previous Logon Time on
the welcome page and make sure that it complies with your recollection of your last
login time to avoid being confused or cheated by malicious email or website.
Please make sure to login the correct website by checking the website certificate. You
may check the digital certificate (Digital Certificate) by choosing "Tools >> Internet
Options >> content >> certificates" of your Internet Explorer.
The method to identify fake or malicious website: malicious email or website uses
different disguises to make them looked correct. These disguises include:
1) use the images of the genuine website.
2) redirect customer to the genuine website, and intercept customer’s data flowing
through the fake website during the communication between the customer and the bank
3) use similar domain name which may be falsely recognized as the domain name
of genuine bank website.
Every time you finish with online banking, please always choose Exit/logout
If you need to leave log-out computer for any reason, please log-out of online banking.
Please check your account balance before and after you finish the online transactions.
Moreover, we suggest that you check your accounts regularly. If you have any trouble
or discover any abnormal situation, please contact us through our customer service
hotline
Other Comments
To comply with the country’s laws and regulations, IDB will update the Security Notice
periodically according to the development of business and technologies. Please often
read the notice to improve your sense of security.